A note on privacy
This survey is anonymous.
The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it. If you used an identifying token to access this survey, please rest assured that this token will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification tokens with survey responses.

How did you book your accommodation with us?

How easy was it to book with us?

How was your experience at Reception checking in and out?

Overall, how friendly were our team members?

How clean was your room upon arrival?

How would you rate the overall presentation of our property?

How likely are you to stay at our hotel again?

How likely are you to recommend our motel to others?

 How easy is it to navigate our website?

If one of our team has done something that exceeded your expectations we would love to hear about it.

Are there any suggestions or comments you would like to add?

Would you like a follow-up call or email from our team to discuss any of your answers?

If so please provide your contact details.